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Displaying items by tag: customers

Water and waste company Severn Trent has announced its plans for the five years from 2020 to 2025, including plans for lower bills, a £6.6 billion investment spend, new commitments to cut sewer flooding and leakage, more help for customers and for a new community dividend.

Published in Company News

A new Thames Water campaign urging people to stop flushing wet wipes down the loo has launched today in a bid to reduce sewer blockages and fatbergs.

Published in Company News

MOSL STRATEGYRetail water market operator MOSL has published its Strategy setting out its vision, purpose and objectives for the next five years.

New research published by Irish Water shows that over 50% of those surveyed under-estimate average daily personal water usage by half.

Published in Company News

ccwater report water mattersWater companies should take decisive action to boost unimpressive levels of customer satisfaction with fairness and value for money, according to a report by the Consumer Council for Water (CCWater).

Published in Water Issues

Severn Trent, one of the leading water and waste water companies in the UK, has published a a trading update for the period to 18 July 2018.

Published in Company News

The business retail water market is off the ground, but not yet in full flow, according to a new report from water sector regulator Ofwat.

Published in Water Issues

ccwater report retail sectorThe Consumer Council for Water is warning that poor performing water retailers could face a backlash from their business customers if they fail to address the causes behind a high number of complaints during the first year of switching in England.

Published in Water Issues
Tuesday, 22 May 2018 06:17

Confusion in the water retail market

Andy-5Andy Coates, water2business business development manager, talks about the obstacles that can sometimes put businesses off switching retailer and benefiting from the new market and shares tips for getting the best deal.

Published in Water Issues

OFWAT WATER DEMAND REPORT 2018With climate change and a growing population likely to place ever greater strains on vital water resources, a new report released today by water sector regulator Ofwat explores the potential options to help cut demand for water over the next 50 years.

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