Northumbrian Water has teamed up with local TV station MADE in Tyne and Wear and formed a partnership that will see employees produce and present the channel's weather bulletins for the next 12 months.

Ofwat has today launched a consultation on new measures for the 2019 price review which will see customers share the financial gains made by water companies with high levels of debt. 

South Staffs Water is launching a new initiative next week in Wednesbury with the official opening of its new Community Hub.

Emergency water supplier Water Direct has reported the most significant week in its 22-year history, supporting UK water companies and thousands of their customers in the aftermath of the recent snow and ice thaw at a much faster rate than expected.

In an Expert Focus article for Waterbriefing, Nigel Baker,managing director at specialist outsourcer Echo Managed Services explores whether the water companies are meeting the needs of vulnerable customers.

The Consumer Council for Water (CCWater) has told England’s second largest water retailer, Castle Water, to address unacceptable levels of complaints from its customers.

Ofwat has announced it will conduct a review of the water supply issues experienced by customers across England and Wales during the recent severe weather conditions.

Water UK, the trade body representing all of the major water and wastewater companies in the UK, has launched a robust defence of the sector, saying water companies are putting public interest first and dealing firmly with issues which threaten trust.

In a bid to increase transparency and boost operational performance, Yorkshire Water has announced that it aims to release the majority of its operational and service data by 2020.

The number of low-income households in Yorkshire receiving financial help with water bills from Yorkshire Water has risen 18% per cent to more than 26,902 in the past year.