South West Water has launched a new tariff trial which will see all household customers in Cornwall receive a credit to their bill if the county collectively reduces its water consumption between 1st February and 30 April.

Around 250,000 people living in the Midlands are now receiving some form of financial support from Severn Trent, as the company is committed to helping its most financially vulnerable customers.

Ofwat has launched a new consultation on its draft guidance for water companies on core information they should clearly provide to customers.

The House of Lords will hold a formal debate on the HoL Industry and Regulators Committee report: 'The affluent and the effluent: cleaning up failures in water and sewage regulation' next week on Monday 16^th October.

Ofwat has launched a new consultation on its proposal to impose a new customer service licence condition on water companies.

Water companies in England and Wales have today submitted ambitious plans to the economic regulator Ofwat, proposing the largest ever investment in the sector.

Technology platform Kraken and Portsmouth Water have announced the launch of The Water Lab to improve customer experience across the utilities sector.

HomeServe has announced a major new deal with Sutton and East Surrey Water (SES Water) , which supplies drinking water to 750,000 customers in parts of Surrey, Kent, West Sussex, and south London.

Affinity Water, the UK’s largest only water company, will be the first water company in England to trial a new-approach tariff for how customers are charged based on how much water they use.

Registrations are now open for UKWIR's fourth annual conference, which will be held in London on 30 November 2023.