Water UK, the industry body representing water and wastewater companies, has launched a public consultation on building an ambitious, long-term Vision for the water sector in England.

Northumbrian Water Group (NWG) has been named the world's ‘most ethical' water company for the tenth time.

South West Water has published its Green Recovery Initiative – a plan to create up to 500 new jobs and help the region’s economy recover from the Covid-19 pandemic.

Yorkshire Water has gone out to tender with a contract for market research and consultancy services for customer valuation and insights PR24 framework worth up to an estimated £1. 9 million in total.

The Competition and Markets Authority (CMA) has published new research on algorithms, showing how they can reduce competition in digital markets and harm consumers if they are misused.

Water customers can expect a faster response to their complaints in the future after ten water companies answered the Consumer Council for Water (CCW)’s call to show more ambition.

A joint report published by the Consumer Council for Water (CCW) and Ofwat says the industry is not making the most of opportunities to learn from its mistakes and the complaints data it has at its disposal.

Ofwat and CCW have issued a joint statement on Covid-19 and the impact of the second national lockdown on the business retail market.

The Consumer Council for Water (CCW) is warning over the potential impacts on customers of the Competition and Markets Authority provisional findings in the Ofwat PR19 appeals by four water companies.

The Consumer Council for Water (CCW) has today issued a call for evidence after being asked by the UK and Welsh Governments to undertake an independent review of the support currently on offer to water customers in financial hardship.