SES Water launches free virtual water efficiency checks for customers
SES Water has become the first UK water company to provide free virtual water efficiency home checks in partnership with Save Water Save Money - the largest global provider of water efficiency solutions.
CCW warns against changes by CMA that might risk customer support
Water consumer watchdog CCW is warning that customers must not lose out on the service levels and investment they value most when the Competition and Markets Authority (CMA) re-examines four water companies’ future plans.
Business as usual for the HUBER hire fleet during COVID-19 lockdown
Kevin Benson from HUBER Technology explains how the wastewater treatment specialist is pursuing business as usual for the HUBER hire fleet – the company is open for business during the COVID-19 lockdown 
ready to help customers with any issues arising on site.
Covid-19 emergency - Ofwat steps in to ward off risk of systemic failure and collapse of retail water market
Ofwat has stepped in to ward off the risk of systemic failure and possible collapse of the still-developing retail water market as a result of the ongoing Covid-19 emergency.
Fitch Ratings warns coronavirus fallout is adding to UK water revenue pressures
Fitch Ratings is warning that the fallout from coronavirus, including delayed customer payments, increased bad debts and modified consumption volumes, will temporarily reduce cash flow, liquidity and covenant headroom of UK water companies in this financial year.
Coronavirus - frontline NHS workers apply for water bill support
More than 5,000 frontline NHS workers that are required to wash their uniform at home and more often during the current coronavirus (Covid-19) outbreak have applied for a water bill rebate from Wessex Water and Bristol Water.
Coronavirus - Thames Water specialist teams work to protect water supply to NHS Nightingale Hospital and other institutions
Specialist Thames Water engineers have been working behind the scenes to protect the newly opened NHS Nightingale Hospital, together with other hospitals and care homes, from supply interruptions during the coronavirus pandemic.
Coronavirus - water companies step up action to help customers in need
Water companies in England and Wales have stepped up efforts to help customers who have lost their jobs or had their incomes cut during the coronavirus crisis.
Ofwat and MOSL set out plans to address impact of coronavirus on business water retail market
Ofwat and MOSL are drawing up a package of initiatives aimed at minimising disruption to the operation of the business retail water market as a result of coronavirus and warning that the impacts are already being felt.
Ofwat sets out expectations for water companies in COVID-19 coronavirus emergency
Ofwat has written to the the Chief Executives of the water companies in England and Wales setting out the regulator’s expectations how companies should support vulnerable customers and assist retailers facing immediate cash flow constraints in the current COVID-19 coronavirus emergency.